Our Mission

When we first got into this business we just loved to landscape and then we started to notice things, like people as a whole did not trust contractors. This began to bother us because we knew that we were a trustworthy outfit that were interested in being the best in our business and also concerned with pride in ourselves and our work and most of the contractors we knew were that way also.

So we said to ourselves, "it's kind of tough to sign into a contract with a guy you don't trust now isn't it?", and then it hit us...it's not that people don't trust what they see. It's that they don't trust what they can't see and too many contractors are hiding things!

So, we have made it our goal to expose everything to ALL our customer's and even competitors. Maybe they'll join us in a fight to raise our industry standards. This is an ongoing project by all means, but we have instant estimates, online material pricing and shopping, written guarantees that top all our competitors that WE HONOR, and have taken the steps needed to insure our labor is competent and capable to do the projects that we bid on.

The 2 initial questions in our business plan are:

1. Why do contractors have, as a whole, a bad reputation?

2. What can we do, as a whole, to change that issue?

From those 2 questions spawned two ultimate goals.

1. To produce high-quality landscape and hardscape projects that will outlive the owners at a cost that represents the value of labor...not mark-up.

2. And secondly, to represent pride and purpose in all that we do for our customers and our environment.

In our business plan and practices we have addressed these issues:

• Cost vs Quality
  Where is the happy medium?
  How can we alleviate pre-construction fears?
  Are we getting the best price for our materials?
• Written Guarantees
  Does our warranty reflect our quality?
  Have we provided security to our customers if our company suffers?
• Estimating
  What are our customers paying for and why?
  Are we wasting ANY budget?
  Are we being "straight-forward" with our prices?
  How do we eliminate going "over budget"?
• Materials
  Are we using the best building materials for the application?
  Have all authorized materials been tried and tested?
  How can we reduce construction costs without sacrificing quality?
  Is the customer well informed of the materials used on their project?
• Convenience
  Is our sales process simple and convenient for all?
  What payment options can we offer to increase convenience?
  Are we treating each customer with the mind set of a "service provider"?
• Follow-Up
  Was each call returned as quickly as possible?
  Did each project have a follow-up quality inspection?
  Do our customers KNOW they are important to us?
• Payment Options
  Can anyone who wants to have a beautiful property have one?
  How can we eliminate interest on financing?
  Are all points of sale and payment gateways secured?
  Have we provided each customer with sufficient management tools?

From these questions sparked ideas, that turned into research reports, and finally what we like to call..."The Way Things Are Supposed To Be". All that was left to do from there was to practice what we preach. We are proud to say that we have effectively addressed each area above and are going into our 7th season of satisfied customers as well as associates.

Obviously we have a long way to go with the issues in the construction industry's relations with their customers in it's entirety, but we sure hope to help and we hope we will get the chance to show you what we mean...not just tell you!